{"id":949,"date":"2018-11-11T21:37:28","date_gmt":"2018-11-11T21:37:28","guid":{"rendered":"https:\/\/alprofitconsult.al\/?p=949"},"modified":"2018-11-11T21:37:28","modified_gmt":"2018-11-11T21:37:28","slug":"manual-for-the-standardization-of-public-service-delivery-at-counters","status":"publish","type":"post","link":"https:\/\/alprofitconsult.al\/en\/manual-per-standardizimin-e-ofrimit-te-sherbimeve-publike-ne-sportele\/","title":{"rendered":"Manual for the Standardization of Public Service Delivery at Service Counters"},"content":{"rendered":"
\n

\"\"One of the priorities of the General Directorate of Taxation's work is to provide quality services in a short time and at the lowest possible cost to taxpayers.<\/p>\n

This purpose is also served by the adoption of Government Decree No. 624 of October 26, 2018, \u201cApproval of the Manual for the Standardization and Establishment and Operation of Public Service Windows.\u201d.<\/p>\n

The purpose of this manual is to establish the rules for providing public services so that beneficiaries are guaranteed access and equal treatment, regardless of the institution responsible for providing them.<\/p>\n

The manual establishes unifying standards for the establishment and operation of the service counter, regardless of the form of organization (service counter, dedicated counter, or one-stop service point, etc.). It also defines standards for physical infrastructure, information technology systems, reporting methods, performance measurement, and the development of human capacities.<\/p>\n

The goal of the government, as well as the Tax Administration, is to reduce administrative barriers, provide services quickly, efficiently, transparently, and with quality according to the principle of separating reception offices from those responsible for service delivery, and to develop standards of care for citizens.<\/p>\n

The Tax Administration remains committed to informing and educating all taxpayers with professionalism and dedication.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Nj\u00eb nga prioritetet e pun\u00ebs s\u00eb Drejtoris\u00eb s\u00eb P\u00ebrgjithshme t\u00eb Tatimeve \u00ebsht\u00eb ofrimi i sh\u00ebrbimeve cil\u00ebsore, n\u00eb koh\u00eb t\u00eb shkurt\u00ebr dhe me kosto sa m\u00eb t\u00eb ul\u00ebt p\u00ebr tatimpaguesit. K\u00ebtij q\u00ebllimi i sh\u00ebrben edhe miratimi i VKM-s\u00eb nr. 624. dt. 26.10 2018, \u201cMiratimi i manualit t\u00eb standardizimit e ngritjes dhe funksionimit t\u00eb sporteleve t\u00eb sh\u00ebrbimit […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[68,69],"class_list":["post-949","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-njoftime","tag-tatime"],"yoast_head":"\nManual p\u00ebr standardizimin e ofrimit t\u00eb sh\u00ebrbimeve publike n\u00eb sportele - AlProfit Consult<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alprofitconsult.al\/en\/manual-for-the-standardization-of-public-service-delivery-at-counters\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manual p\u00ebr standardizimin e ofrimit t\u00eb sh\u00ebrbimeve publike n\u00eb sportele\" \/>\n<meta property=\"og:description\" content=\"Nj\u00eb nga prioritetet e pun\u00ebs s\u00eb Drejtoris\u00eb s\u00eb P\u00ebrgjithshme t\u00eb Tatimeve \u00ebsht\u00eb ofrimi i sh\u00ebrbimeve cil\u00ebsore, n\u00eb koh\u00eb t\u00eb shkurt\u00ebr dhe me kosto sa m\u00eb t\u00eb ul\u00ebt p\u00ebr tatimpaguesit. 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