For any request or service you need, you can use the following methods of communication:
-
The e-Albania portal for the following 11 services:
|
Number. |
Service name |
|
1 |
Certificate of Payment of Obligations |
|
2 |
|
|
3 |
Certificate of payment of contributions for the individual |
|
4 |
Certificate of Vehicle Ownership |
|
5 |
Investor Registration Verification |
|
6 |
Certificate of taxpayer status (active-inactive) |
|
7 |
Certification for excessive tax liabilities |
|
8 |
Certificate for taxpayers registered for the turnover realized over the past three years. |
|
9 |
Certificate for an unregistered individual |
|
10 |
Issuance of a residence certificate for entities |
|
11 |
Payroll confirmation |
- The e-filing account, in the General Issues menu, for:
|
Number. |
Service name |
|
1 |
Request for addition or change of tax liability, Form “Notice I of Changes in Registration” |
|
2 |
Request for services that cannot be accessed through the e-Albania portal (foreign administrator, failure of payments to appear in the system, etc.) |
|
3 |
Historical extracts of entities, NGOs, and farmers registered with the DRTs. |
|
4 |
Various confirmations: financial statements, declarations, sales and purchase books, withholding tax payments, etc. |
|
5 |
List of undeclared tax returns by taxpayers |
|
Various information regarding tax legislation |
-
For any issues you may encounter, or for general assistance services, you can contact the Service offices at the Regional Tax Directorates:
- By e-mail
-
By phone, during official hours: Monday–Thursday 8:00 AM–4:30 PM, and Friday 8:00 AM–2:00 PM.
|
No |
Regional Directorate |
Pref. |
Phone number. |
|
|
1 |
Major Taxpayers |
04 |
2425902 |
|
|
2 |
Tirana |
04 |
2425903 |
|
|
3 |
Durrës |
052 |
222 061 |
|
|
4 |
Vlorë |
033 |
237055 |
|
|
5 |
Berat |
032 |
235994 |
|
|
6 |
Fieri |
034 |
222 405 |
|
|
7 |
Elbasan |
054 |
258 207 |
|
|
8 |
Korça |
0822 |
43 304 |
|
|
9 |
Lezha |
0215 |
22467 |
|
|
10 |
Shkodra |
022 |
254866 |
|
|
11 |
Diber |
0218 |
222 29 |
|
|
12 |
Gjirokastër |
084 |
262205 |
|
|
13 |
Kukës |
0242 |
22628 |
|
|
14 |
Saranda |
0852 |
25264 |
-
Call the Call Center toll-free at 0800 0002, Monday through Thursday from 8:30 AM to 6:00 PM and Friday from 8:30 AM to 4:00 PM, or use the live chat on the official website tatime.gov.al.
-
Meanwhile, you can submit your request at:
-
the mailbox of each DRT, or
-
you can send it by mail,
Source: General Directorate of Taxes.

