Avoid physical tax offices; apply online for any request to the Tax Administration!

As part of the measures taken to prevent the spread of the COVID-19 virus, with the aim of minimizing physical contact in our Service offices, The General Directorate of Taxes invites all taxpayers and interested individuals to use electronic communication methods to obtain the services they need:

1. By applying online through the e-Albania portal for the following 11 services:

Number.	Service name
1	Certificate of Payment of Obligations
2	Certification of payment of contributions by the entity
3	Certificate of payment of contributions for the individual
4	Certificate of Vehicle Ownership
5	Investor Registration Verification
6	Certificate of taxpayer status (active-inactive)
7	Certification of Tax Responsibilities
8	Certificate for taxpayers registered for the turnover realized over the past three years.
9	Certificate for an unregistered individual
10	Issuance of a residence certificate for entities
11	Payroll list confirmation

 

2. By sending the request to the e-filing account, in the General Issues menu, for: changes or additions to tax obligations, for various certificates that cannot be accessed through the e-albania portal, or various information regarding tax legislation, etc.
3. For any issues you may encounter, or for general assistance services, you can contact:

• By email or telephone, the Taxpayer Service Offices in each Regional Tax Directorate:

No	Regional Directorate	Pref.	Phone number.	Email
1	Major Taxpayers	04	2425902	[email protected]
2	Tirana	04	2425903	[email protected]
3	Durrës	052	222 061	[email protected]
4	Vlorë	033	237055	[email protected]
5	Berat	032	235994	[email protected]
6	Fieri	034	222 405	[email protected]
7	Elbasan	054	258 207	[email protected]
8	Korça	0822	43 304	[email protected]
9	Lezha	0215	22467	[email protected]
10	Shkodra	022	254866	[email protected]
11	Diber	0218	222 29	[email protected]
12	Gjirokastër	084	262205	[email protected]
13	Kukës	0242	22628	[email protected]
14	Saranda	0852	25264	[email protected]

• Call the Call Center toll-free at 0800 0002 or use the live chat on the official website: https://www.tatime.gov.al/

 

4. Meanwhile, you can submit your request to us:

• in the mailbox at each DRT, or
• You can send it by mail.,

The General Directorate of Taxes asks for your understanding and invites you to use the above communication methods to prevent the further spread of the COVID-19 virus.

 

Source: General Directorate of Taxes.