- The services of the National Business Center are offered only online, through e-Albania.
- The basis is Law No. 107/2021 on co-governance, and its implementation began on April 30, 2022.
- Every entity needs an active e-Albania account and up-to-date contact information.
- QKB decisions are transmitted with an electronic seal, without physical retrieval.
- Notifications are sent to your e-Albania account, by email and by SMS.
The shift to online-only services wasn't just a change of channel. It shifted the responsibility for receiving the notification onto the individual.
Today, a QKB decision is considered communicated when it arrives in your account. If no one opens that account, the deadlines run the same.
What every subject needs to have in order
- Active account on e-Albania, with the entity's data and not just the individual's.
- Updated email and phone number, because notifications are duplicated there.
- A responsible person who regularly checks the account, not just when something is expected.
This is directly related to tax deadlines. How data is updated for taxes is explained on our page. Declaration in e-Filing.
Frequently asked questions
Can I physically go to the counter?
Services are provided only electronically through e-Albania.
How do I make the decision?
With an electronic seal in your account. No physical pickup required.
What if I don't see the notification?
Deadlines still apply. Therefore, regular account review is part of the job, not optional.
Original 2022 announcement
With the approval of Law No. 107/2021 “On Co-governance” The provision of services by all service-providing institutions, for which applications are submitted through the “e-Albania” platform, will be carried out exclusively electronically.
In accordance with the aforementioned law, the National Business Center will, starting April 30, 2022, offer all its services exclusively through the “e-albania” platform.
Under these circumstances, we ask all entities, both individuals and legal persons, to take measures to obtain an electronic signature.
Source: National Business Center.
