The General Directorate of Taxes, in response to the ongoing interest of taxpayers who have implemented and are using a certified software solution before the law's effects took effect. No. 87/2019, “On the invoice and the monitoring system of turnover” modified and no longer using the installed fiscal devices, requests that all interested parties clarify the following:
All taxpayers who have chosen to issue invoices for cash transactions using a certified software solution and, as a result, are no longer using the installed fiscal devices must take steps to complete the deregistration procedure for these fiscal devices in use.
For this purpose, the taxpayer entity officially notifies the tax authority in writing or electronically by submitting a request drafted by the taxpayer, stating that it has implemented a software solution-ic certified and requests to deregister the fiscal devices it no longer uses. The request is accompanied by the identifying information of the software solution in use or a copy of the installation and maintenance contract from the software solution company.
After the Tax Administration approves the request, the authorized company carries out the unregistration of the fiscal device and preserves its fiscal memory. The unregistration of fiscal devices not used by any taxpayer is a legal obligation.
For any issues encountered during the implementation of this procedure, you can contact us by communicating with the Fiscalization HelpDesk directly from the dedicated portal. http://helpdesk.tatime.gov.al/, with the email address [email protected] or by contacting the Call Center at the toll-free number 0800 00 02.
Source: General Directorate of Taxes.

