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Questions about Electronic Signatures.

How can I get an electronic signature?

To obtain an electronic signature, each applicant must log in with his citizen account on the portal. Government e-Albania. In the “Electronic Certificate”The service is located here.“Application for electronic signature device for citizens/businesses”.

How much does an electronic signature cost?

The electronic signature fee is paid after completing the required information according to your application profile. The fee is 4,800 LEK for a one-year validity period. Payment is made exclusively online through Credins Bank's service, regardless of which bank holds your account.

How is the signature used?

See the instructional video below on how to use the electronic signature service.

I forgot my password! What should I do?

To reset your Electronic Signature Platform password, you can click. here.

My electronic signature has expired. What should I do?

To renew the electronic signature, You will be automatically reminded at various intervals—in this case after 6 and 3 months, as well as 4, 2, and 1 week before the expiration date—when you will be directed to the renewal service, where you will only make the payment online without any further verification.

What documents do foreign nationals need to submit to obtain an electronic signature?

To obtain an electronic signature, foreign nationals must appear in person at AKSHI to complete these documents:

  • Official request to AKSHI
  • Application form
  • Copy of ID/Passport
  • Copy of License/NIPT

Also, at AKSHI it will receive the payment mandate, which it will then process at one of the second-tier banks.

This service is offered only to foreign nationals.

For more information, you can visit the page: Electronic Signature.

Source: National Agency of the Information Society (NAIS).

Do you have a question?

Do not hesitate to contact us. We are a team of experts and will be happy to speak with you.

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