Log in to the SelfCare portal
The official address of the portal is efiskalizimi-app.tatime.gov.al/self-care. Access is granted with an e-Albania business account or with the personal certificate installed on the computer.
Open the SelfCare portal- SelfCare is the Central Invoicing Platform of the General Directorate of Taxes, where businesses issue electronic invoices and record the fiscalization data.
- Access is granted through e-Albania using the NIPT and the business password, or with the personal certificate installed on the computer.
- Before the first invoice, you need internet access at the issuance location and the AKSHI electronic certificate, which is required as a service on e-Albania.
- The invoice is created under the Invoice > Create Invoice menu and is fiscally registered using the Register button.
- The operator who issues invoices is registered under Fiscalization > Operators, with the date until which they are valid.
SelfCare is the tax portal where businesses issue electronic invoices, register their places of business and fiscalization operators. It is also known as Self-Care or the Central Invoicing Platform, and can be accessed at efiskalizimi-app.tatime.gov.al/self-care.
Electronic invoices to public institutions have been exchanged through this platform since January 1, 2021, while invoices between businesses have been exchanged since July 1, 2021, in accordance with Law No. 87/2019 on the invoice and the monitoring system for turnover. Below you'll find how to log in, what you need the first time, and how to issue the invoice step by step.
Read also: Electronic invoice, NIVF, NSLF, and fiscalization certificate
How to log in to the SelfCare portal
The portal offers two ways for businesses to log in. A third method, using a username and password, is used only in testing environments.
Login via e-Albania
- Open the SelfCare portal at efiskalizimi-app.tatime.gov.al/self-care.
- Choose Identification through E-Albania.
- On the e-Albania portal, enter the NIPT and the business password.
- After verification, e-Albania returns you to SelfCare, to your business account.
If the business doesn't yet have an e-Albania account, one is created first. Then the same procedure is followed.
Log in with personal certificate
The certificate is installed on the computer in advance. In Windows, importing is done by opening the certificate file and following the steps with the default options. When you open the login page, the browser prompts you to select the certificate and you confirm with OK.
You can download the official guidelines of the General Directorate of Taxes for entry here., SelfCare Login Guide and the Guide to accessing the Test version.
What you need before the first entry
| What do you need? | Where do you get it? |
|---|---|
| Business account on e-Albania | On the e-Albania portal, with the business NIPT. |
| Electronic fiscalization certificate | From AKSHI, as service on e-Albania |
| Internet at the billing location | To your internet service provider |
| Registered operator | In SelfCare, Taxation > Operators |
The certificate is the key to the entire process. Without it, the invoice cannot be fiscally registered, so schedule its renewal in your calendar two weeks before it expires.
What is recorded the first time?
Before issuing the first invoice, the General Directorate of Taxes requires that the fiscalization data for each location where you operate be completed on the portal.
- Internet provider for every event venue.
- Ownership and area of the premises.
- Rule for the sequential numbering of invoices.
- Business activities according to NACE Rev. 2 codes.
- Working hours and map coordinates for each location.
- Contacts and operators who will issue the invoice.
- Uploading the electronic certificate, which enables invoice issuance.
Once these have been completed, the portal is ready for the first invoice.
How to issue an electronic invoice in SelfCare
- From the main panel, open Invoice > Create Invoice.
- Select the operator that issues the invoice.
- Enter the buyer's information. When the invoice is issued by the buyer themselves, select Self-billing.
- Add at least one item with the name, unit of measure, quantity, and price.
- Select the payment method.
- Click Register. The invoice is fiscalized and assigned the year's automatic sequential number.
The buyer's data is always recorded when the buyer is a business, and in any case when the invoice value exceeds 500,000 lek.
How to register the fiscalization operator
The operator is the person who issues invoices on behalf of the business. They register once and remain active until the date you specify.
- Open Fiscalization > Operators and click What.
- Enter the person's identity number or the company's NIPT and search.
- Confirm the person who appears in the search.
- Set the date Valid until and click Confirm.
When the login or invoice doesn't work
- Check that the electronic certificate is uploaded and valid. If the certificate has expired, the invoice will not be fiscalized.
- Check that the operator is registered and that the validity date has not passed.
- When you log in with a personal certificate and the browser doesn't prompt you for it, the certificate usually isn't installed on that computer.
- For issues with the certificate itself, the portal manual directs you to AKSHI or to the tax administration.
If an invoice needs to be corrected after it has been fiscally registered, you can find the correction procedure at Our electronic billing page.
Video: steps for issuing an invoice in SelfCare
The video shows on the screen the same steps, from logging in to the recorded invoice.
Every time there is a tax or financial change that affects your business, we notify you directly by email with a practical explanation.
Send me free notificationsFrequently asked questions
Where do I log in to SelfCare?
At efiskalizimi-app.tatime.gov.al/self-care. Access is granted with your business account on e-Albania or with your personal certificate.
Do I need an e-Albania account for SelfCare?
Yes, for logging in via e-Albania. A business without an account creates one first and then selects "Identification via e-Albania.".
Where can the electronic fiscalization certificate be obtained?
The certificate is issued by AKSHI and is required as a service on the e-Albania portal. It is then uploaded to SelfCare before the first invoice.
How do I issue an electronic invoice in SelfCare?
Open Invoices > Create Invoice, select the operator, enter the buyer and items, then the payment method, and click Register.
What happens when the certificate expires?
Billing is stopped because without a certificate the invoice cannot be fiscally registered. Schedule the renewal in your calendar two weeks before the expiration date.
Legal basis
Electronic invoicing and the Central Invoicing Platform are regulated by Law No. 87/2019 “On the Invoice and the System for Monitoring Turnover”. The login and release steps come from the official portal manual and from Notice of the General Directorate of Taxes on the procedure for issuing electronic invoices. You can find the other fiscalization rules at Our guide to fiscalization and invoicing.
