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04
September
2020

e-filing password reset, an online service since 2020

September 4, 2020
,
e-filing password reset
Key points
  • In September 2020, the General Directorate of Taxes launched the online service for resetting the e-filing account password, without the need to visit the Taxpayers' Service counters.
  • Today, this service is part of the standard operation of the e-filing portal, and you can log in with e-Albania credentials as well as with your old e-filing account.
  • The specific application steps, as described in the 2020 guide, may have changed over the years.
  • For the current steps to log in and reset your password, we have a dedicated, up-to-date guide.
Updated October 18, 2026. Published September 4, 2020. The original article announced the launch of the service. The content has been rewritten to place it in today's context and to direct you to the current guide.

In September 2020, the General Directorate of Taxes announced that taxpayers and registered individuals could obtain a new electronic filing account password online, without physically presenting themselves at the Taxpayers' Service counters.

From our daily work, we see that some clients still think that losing their e-filing password requires a physical visit to the tax offices, whereas online reset has been standard practice for years.

Read also: Tax e-Filing, portal login and password reset, our complete and up-to-date guide with the current steps.

How was this service introduced in 2020?

What changed then?

Password reset was added as a new online service to the list of e-Albania's consolidated services, available only to taxpayers and individuals registered on the portal. The then-guidelines described two methods of identification to carry out this process.

Every time there is a tax or financial change that affects your business, we notify you directly by email with a practical explanation.

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Why does it matter today?

The current steps differ from the 2020 guide.

Since 2020, the e-filing portal has undergone changes, including the ability to log in with e-Albania credentials. Therefore, the exact steps for resetting your password today may differ from those described in the original guide.

How we handle this with our clients

When a client loses their e-filing password, we direct them immediately to the current online reset steps, without ever sending them to physical counters, which for years have not been the only option.

Frequently asked questions

Do I still need to go to the password window?

No, the reset has been done online since 2020 and remains so today.

Where can I find the current steps to reset my password?

To Our complete guide to e-filing.

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About the author

Andi Haxhillari is an economist and the founder of AlProfit Consult, an accounting, tax advisory, and financial management firm in Tirana, established in 2015. He holds the professional title of Certified Accountant, certificate no. 359, issued by the Certification Authority of the Ministry of Finance on July 4, 2012. He graduated with a Master's degree in Accounting and as a General Economist from the Faculty of Economics at the University of Tirana. For more than ten years, he has worked as an external economist for small and medium-sized businesses in Albania.

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