- The phone number and email address in your e-Filing account must always be accurate, because the tax administration uses them for official notifications to the taxpayer.
- Since the 2019 tax package, the tax administration may send you notices electronically, so an incorrect email address could leave you unaware of an important notice.
- Contact updates can be made at any time, without a deadline, from the “My e-Filing” menu and the taxpayer's general information section.
- The specific December 8, 2018 deadline initially mentioned in this notice has long since passed, but the obligation to maintain accurate records remains ongoing.
The phone number and email address you've registered in your e-Filing account aren't just formal details. The tax administration uses them to send you official notices, so an inaccurate or outdated contact may leave you unaware of issues that directly affect your business.
From our daily work, we often see that businesses only update their e-Filing contacts when they first register, and then completely forget about them, even though the phone number changes, the administrator leaves, or the previously used email address is no longer checked.
Read also: Tax legislation.
Why contact information in e-Filing matters
What does DPT use this data for?
DPT uses your registered contacts to notify you of legislative changes, deadlines, audit results, and other matters directly related to your tax account. An incorrect contact means these notifications may not reach you at all.
Connection to legally valid electronic notifications
Since the 2019 fiscal package, tax legislation allows the tax administration to send you notices and requests electronically, not only by mail or hand delivery. This makes the accuracy of your email address more important than it was in 2018, when this notice was first published.
How to update your contact information
Steps in e-Filing
The update is carried out directly by the taxpayer themselves, without any written request:
- Log in to your e-Filing account through the official taxes.gov.al website and select the “My e-Filing” menu.
- In the “General Taxpayer Information” section, click the “Change Contact Information” button.
- Enter your updated phone number and email address, then click “Save.”.
The exact menu names may have changed slightly since 2018, so if you can't immediately find the section, look in the profile or general account information section.
How often should it be checked?
There is no mandatory periodic deadline, but contacts must be updated whenever they change in practice, for example when the company's administrator changes, the phone number used for business changes, or the email address that is regularly monitored.
Every time there is a tax or financial change that affects your business, we notify you directly by email with a practical explanation.
Send me free notificationsWhat happens if the data remain inaccurate?
Missed notices and unmissable deadlines
If an official notice is sent to an email address that is no longer monitored, the business risks learning about a deadline, a documentation request, or an audit finding too late, with consequences that could have been avoided with timely notification.
How we handle this with our clients
We periodically verify that the contacts registered in our clients' e-Filing are accurate and active, so that no notification from the tax administration goes unnoticed.
Why it Matters
A single incorrect contact detail may seem like a minor issue, but it could be what keeps a business from receiving a crucial notification on time.
Frequently asked questions
Is the December 8, 2018 deadline still valid?
No, that deadline was specific to the 2018 notification and has long since passed. The obligation to maintain accurate contact information, however, is ongoing and has no time limit.
Who can change a company's contacts?
Usually the company's administrator or the person with access to its e-Filing account. If we handle the filing follow-up, we keep this information up to date as part of the service.
How do I know if DPT has sent me a notification?
Notifications usually appear within the e-Filing account itself as well as by email, so periodically checking the account remains useful even when the contact information is correct.
Am I at risk of a fine if I don't update my contacts?
The original notice did not specify a direct fine for failure to update. The real risk is indirect—the loss or delay of notifications, not a separate sanction for the contact data itself.
The original DPT notice set this as a task with a 2018 deadline. Today it applies as an ongoing principle, also tied to the legal validity of electronic notices. Official DPT page.
