Service contract or employment contract

Eight criteria that really matter

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Contract analysis to distinguish service from an employment relationship.

A service contract or employment contract is not determined by the title of the document. Article 12 of the Labor Code defines the employment relationship as one in which work is performed under the organization and orders of another person, in exchange for remuneration. When the relationship is not clearly defined, its true nature is determined by the competent court based on the facts.

This page outlines the criteria that distinguish the two, the signals that draw the auditor's attention, and how to draft a service contract that holds up.

Read also: The Boundaries of the Employment Relationship: The Complete Guide

Service contract and employment contract: the difference

Both are governed by different laws. The employment contract is governed by the Labor Code, while the service contract is governed by the Civil Code. Everything else follows from this.

CriterionEmployment contractService contract
ObjectiveMaking work availableAchieving a specific result
DependenceWork is performed according to the employer's orders and organization.The provider decides for themselves how to carry it out.
Business HoursAssigned by the employerFree, tied to the delivery deadline
SoldUsually the employer's environmentChosen by the provider
ToolsProvided by the employerProvided by the provider
Economic riskThe employer keeps it.The provider keeps it.
PaymentPeriodic payment, with contributions and withholding tax.Invoice for the service rendered
ExclusivityUsually an employerSome clients

No single criterion solves the issue. The big picture determines it, and the criterion that carries the most weight is dependency.

Read also: Mandatory elements of the employment contract

When the service contract turns into an employment relationship

These are the elements that in practice draw an inspector's attention the fastest.

  • The provider has a fixed schedule and signs in and out like other employees.
  • He has been working for only one client for years.
  • The invoice is issued every month for the same amount, like a paycheck.
  • Works with the client's equipment, workspace, and electronic accounts.
  • Get daily instructions on how to do the work, not just what to deliver.
  • They hold a position in the organizational chart or appear on internal staff lists.
  • They are granted vacations, leaves, or bonuses like employees.
  • It replaces a position that was previously filled under an employment contract.

Caution: The risk doesn't lie in the fact that someone works on an invoice. It lies in the combination. A provider with a single client, a fixed schedule, working on the client's premises and using their equipment, is practically an employee, regardless of what the contract says.

What happens if the relationship is reclassified?

When true nature is defined as a working relationship, the consequences come simultaneously from both sides.

What's up?Consequence
Labor rightsAll obligations of the Code apply, from the contract and schedule to breaks and notice periods.
Penalties of the CodeViolations of the relevant articles are punishable under Article 202.
ContributionsLiabilities for the past period arise under the tax legislation.
The person's claimsUnused vacation leave, allowances, and, where applicable, longevity pay.
PrescriptionThree years from the birth of the right, according to Article 203.

The three-year period is the part most often underestimated. A collaboration closed today can still be challenged three years later.

Read also: The self-employed individual and the reclassification of the employment relationship

When a service contract is the right solution

There are cases where it is the correct form and poses no risk.

  • Professional services provided to several clients, such as accounting, legal consulting, or auditing.
  • Projects with measurable outcomes and delivery deadlines, such as a website or a study.
  • Periodic maintenance performed with the provider's tools and personnel.
  • Seasonal or occasional work that does not recur in the same form.

The common element is the same in all four. The provider decides for themselves how to carry out the work and bears the risk of the outcome themselves. A separate case is company administrator, which does not fall into either form without being analyzed separately.

Service contract, the clauses that uphold it

These clauses have been prepared by AlProfit Consult. They do not change the nature of the relationship, but accurately reflect it when the relationship is truly a service.

Object
The provider undertakes to carry out the specified concrete result, not the general activity, within the deadline and in accordance with the attached technical specifications.

Independence in Execution
The provider independently determines the manner, timing, and location of service delivery. He is not subject to the client's schedule, daily orders, or internal organization.

Tools
The provider uses its own tools, equipment, and software. When, for technical reasons, the client's tools are used, this is explicitly noted and limited to those only.

Deadlines and Submission
The service is delivered by the due date and accepted with a written report or written confirmation. Payment is made on a delivery basis, not on a time-spent basis.

Payment
The price is the amount in figures and words, invoiced in accordance with the applicable tax legislation. It does not include any salary components, allowances, or other benefits under the Labor Code.

MOSEXCLUSIVITY
The provider has the right to perform services for other individuals during the validity of this contract.

Responsibility
The provider is responsible for the quality and conformity of the delivered result and bears the risk of non-performance.

The Nature of the Relationship
This contract does not create an employment relationship between the parties and is not governed by the Labor Code.

The final clause is necessary but not sufficient. If the facts show dependency, it does not protect the relationship.

Read also: Ready-made templates and forms for employment

The tax side of the choice

The two forms have different costs and reporting requirements.

Under the employment contract, the employer retains income tax and contributions, issues a pay slip and reports the payroll each month. Under the service contract, the provider issues an invoice and is personally responsible for his own tax obligations, according to the regime to which he belongs.

The choice is not made on the basis of cost. It is made on the basis of the actual form of cooperation, because the wrong form gives rise to liabilities that go back in time.

Read also: The regime and rates for the self-employed

The mistakes we see in the service contract

  • The contract is called a service agreement, but it outlines daily tasks and a schedule.
  • The same person has been billing the same amount every month for years.
  • The objective is general and does not include any measurable results.
  • The provider has an email address, an access card, and a workplace within the facility.
  • The clause stating that this is not an employment relationship is used as the sole defense.
  • The position that was closed with an employment contract is reopened with a service contract for the same person.
  • Deliverables, minutes, or evidence of the work performed are not retained.

Service Agreement, Frequently Asked Questions

How does a service contract differ from an employment contract?

Subordination. Under an employment contract, work is provided within the employer's organization and orders, as set forth in Article 12. Under a service contract, the service provider decides for themselves how to perform the work.

Who decides if a relationship is work?

When the relationship is not clearly defined, the competent court determines its true nature based on the facts, in accordance with Article 12.

Is a clause stating that it is not an employment relationship sufficient?

No. It is useful, but if the facts show the client's dependence, schedule, and means, the clause does not protect the relationship.

Can I have a service provider who works only for me?

It's possible, but long-term exclusivity is one of the strongest signals of a working relationship, especially when combined with the client's schedule and resources.

What happens if the relationship is reclassified?

The obligations of the Labor Code are enforced, contributions for the past period become due, and the individual may request vacation leave, allowances, and, where applicable, a longevity bonus.

Within what time frame can a claim be filed?

Within three years from the birth of the right, pursuant to Article 203 of the Labor Code.

Does it make a difference if the work is done remotely?

Not necessarily. Remote work can also constitute an employment relationship, under Article 15 on home work and telework. It's the dependency that matters, not the location.

Which shape costs less?

This is not the right question. The form is chosen according to the actual nature of the cooperation, because the wrong form results in obligations back in time and in sanctions.

Legal basis

  • Law No. 7961 of July 12, 1995, the Labor Code, as amended, inter alia by Law No. 136/2015. The articles applied are 12, 14, 15, 202, and 203. Consolidated text at the Official Publications Center
  • The contract for services and the contract for a specific undertaking are governed by the Civil Code of the Republic of Albania.
  • Tax obligations and contributions under the respective regime. General Directorate of Taxes

A service contract used to fill a job position looks like a two-year savings and turns into a three-year liability, with contributions, unpaid leave, and fines. As external economists, we assess the true nature of every collaboration and revise the documentation before anyone else sees it, as part of the monthly subscription.

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